You are now able to view your Desktop Wallboards on smartphones and tablets.
|20 Jun 2019
23:00 PM BST
On Thursday 20th June 2019 23:00 PM BST we will be performing maintenance on this service to update to the latest application version. Maintenance will last for 15 minutes and the service will not be available for running reports; call reporting during this period may be inaccurate where no data has been collected. We apologise for any inconvenience.
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Real Time Call Reporting
Both historical and real time call reporting are available.
Visual Analytics and Charting
Customisable charts with real time capability are available across all report styles. There are multiple charts that are available including pie, doughnut, line, area, radar, column and bar charts. Charts are also available in 2D, 3D and stacked format.
Both individual statistic alarms and alarms that support a time threshold value can be easily configured. The duration of the alarms can be specified in hours, minutes and seconds.
Welcome to your call & contact center reporting service. You are not currently signed in. Click here to sign in and use the application.
You can open the application's documentation & help center by left-clicking the Help link found at the bottom of web pages within this service. You can also press F1 to open the help center.
200+ Real time & Historical Call Statistics
BLF Reports with DNIS/Account Code Stats Field